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Hubs & Sortation

Distribution hub and sortation center management for package routing, consolidation, and cross-dock operations.

Hub Operations

Complete hub and sortation management:

  • Hub Registration - Configure sortation centers and distribution hubs
  • Sortation Operations - Automated and manual package sorting
  • Cross-Dock - Direct transfer without storage
  • Consolidation - Package aggregation for efficiency
  • Throughput Management - Capacity and performance tracking
  • Zone Management - Organize hub areas and workflows

Hub Types: Sortation centers, distribution hubs, cross-dock terminals, parcel hubs

Overview

Hubs & Sortation manages the critical middle-mile infrastructure where packages are sorted, consolidated, and routed to their destinations. Optimize hub operations for maximum throughput, minimal handling time, and efficient network flow.

Who Uses Hub Management?

Parcel Carriers

  • High-volume sortation
  • Automated sorting systems
  • Multi-destination routing
  • Network optimization

3PL Providers

  • Distribution center operations
  • Cross-dock facilities
  • Multi-client consolidation
  • Hub network management

LTL Carriers

  • Freight consolidation
  • Linehaul routing
  • Terminal operations
  • Load optimization

E-Commerce Fulfillment

  • Package sortation
  • Order consolidation
  • Regional distribution
  • Returns processing

Hub Types

Sortation Centers

High-throughput automated sorting facilities.

Characteristics:

  • Automated conveyors and scanners
  • High package volume (10,000+ per hour)
  • Multi-destination routing
  • Minimal storage time

Use Cases:

  • Parcel carrier networks
  • E-commerce distribution
  • Regional sorting
  • Peak season handling

Distribution Hubs

Regional distribution centers with storage capabilities.

Characteristics:

  • Temporary storage capacity
  • Zone-based distribution
  • Multi-client operations
  • Inventory management

Use Cases:

  • Regional distribution
  • Multi-client 3PL
  • Retail replenishment
  • B2B fulfillment

Cross-Dock Terminals

Direct transfer facilities with minimal dwell time.

Characteristics:

  • No long-term storage
  • Rapid throughput (< 24 hours)
  • Direct transfer operations
  • High dock utilization

Use Cases:

  • LTL freight transfer
  • Time-sensitive shipments
  • Network optimization
  • Cost reduction

Parcel Hubs

Package handling and routing facilities.

Characteristics:

  • Small package focus
  • Barcode scanning
  • Address verification
  • Route assignment

Use Cases:

  • Last-mile distribution
  • E-commerce orders
  • Return consolidation
  • Local delivery hubs

Core Capabilities

Hub Registration

Configure hub facilities with zones, capacity, and operations.

Hub Configuration:

  • Location and service area
  • Operating hours (24/7 or scheduled)
  • Throughput capacity (packages per hour)
  • Zone structure (receiving, sorting, shipping)
  • Equipment (conveyors, scanners, sorters)
  • Dock assignments

→ Hub Management API

Sortation Operations

Automated and manual package sorting processes.

Sorting Methods:

  • Automated - Conveyor systems with scanners
  • Manual - Hand-sorting by destination
  • Semi-Automated - Assisted sorting
  • Zone-Based - Geographic grouping

Sortation Flow:

  1. Inbound packages arrive
  2. Scan and identify
  3. Destination determination
  4. Route to appropriate chute/zone
  5. Consolidate by route
  6. Load for outbound

→ Sortation API

Cross-Dock Operations

Direct transfer without warehousing.

Cross-Dock Process:

  1. Inbound shipment arrives
  2. Unload at receiving dock
  3. Sort and consolidate immediately
  4. Transfer to outbound dock
  5. Load for destination
  6. Ship within hours

Benefits:

  • Reduced handling costs
  • Faster transit times
  • Lower inventory holding
  • Improved efficiency

→ Cross-Dock API

Consolidation Management

Combine shipments for efficient transportation.

Consolidation Strategies:

  • Route-Based - Same delivery route
  • Destination-Based - Same final hub/zone
  • Time-Based - Same departure schedule
  • Carrier-Based - Same carrier assignment

Benefits:

  • Lower transportation costs
  • Fuller truck loads
  • Fewer vehicle trips
  • Environmental benefits

→ Consolidation API

Throughput Management

Track and optimize hub capacity and performance.

Throughput Metrics:

  • Packages processed per hour
  • Average dwell time
  • Sorting accuracy rate
  • Dock utilization
  • Labor productivity

Capacity Planning:

  • Peak capacity limits
  • Overflow handling
  • Shift scheduling
  • Equipment utilization

→ Throughput API

Zone Management

Organize hub areas for efficient workflows.

Hub Zones:

  • Receiving - Inbound dock and unloading
  • Sorting - Package sortation area
  • Consolidation - Route/destination grouping
  • Staging - Pre-load organization
  • Shipping - Outbound dock and loading
  • Returns - Return package processing
  • Overflow - Temporary storage

→ Zone Management API

Inventory Slots

Reserve capacity slots for inbound, sortation, and outbound operations.

Slot Types:

  • Receiving Slots - Inbound truck dock time windows
  • Sortation Slots - Processing capacity allocation
  • Staging Slots - Pre-load bay assignments
  • Shipping Slots - Outbound carrier pickup windows

Key Features:

  • Dock appointment scheduling
  • Capacity management
  • Real-time availability
  • Prevent congestion

→ Inventory Slots API

Hub Operations

Inbound Processing

Receive and process incoming shipments.

Inbound Workflow:

  1. Truck arrives at receiving dock
  2. Unload packages
  3. Scan all barcodes
  4. Verify against manifest
  5. Route to sorting area
  6. Update hub inventory

Sorting Process

Sort packages by destination and route.

Sorting Steps:

  1. Package enters sorting area
  2. Barcode scan for destination
  3. Automated or manual routing
  4. Chute/zone assignment
  5. Package accumulation
  6. Quality check

Consolidation

Group packages for efficient dispatch.

Consolidation Steps:

  1. Packages sorted by destination
  2. Group by delivery route
  3. Calculate load optimization
  4. Assign to outbound vehicle
  5. Generate manifest
  6. Stage for loading

Outbound Dispatch

Load and ship consolidated packages.

Dispatch Workflow:

  1. Retrieve staged packages
  2. Verify against manifest
  3. Load into vehicle
  4. Final scan
  5. Depart hub
  6. Update shipment status

Use Cases

Parcel Carrier Sortation Network

Scenario: National carrier with 20 sortation hubs

Hub Network:

  • 4 national hubs (500K packages/day each)
  • 16 regional hubs (100K packages/day each)
  • Automated sorting systems
  • 24/7 operations

Operations:

  1. Packages arrive from collection routes
  2. Automated sortation by ZIP code
  3. Consolidation by destination hub
  4. Linehaul to next hub
  5. Final sortation for delivery routes

Key Metrics:

  • 99.8% sorting accuracy
  • 4.2 hour average hub dwell time
  • 98% on-time dispatch
  • 85% automation rate

3PL Cross-Dock Network

Scenario: Regional 3PL with 5 cross-dock facilities

Hub Strategy:

  • Minimize inventory holding
  • Rapid throughput (< 12 hours)
  • Multi-client operations
  • Cost-effective distribution

Operations:

  1. LTL freight arrives from suppliers
  2. Quick unload and sort
  3. Consolidate by retail destination
  4. Reload for delivery routes
  5. Ship same day

Benefits:

  • 35% cost reduction vs warehousing
  • 50% faster delivery times
  • 90% dock utilization
  • Higher margins

E-Commerce Returns Hub

Scenario: Online retailer with centralized returns processing

Hub Configuration:

  • Returns-focused sortation
  • Quality inspection stations
  • Refurbishment area
  • Inventory restocking

Process:

  1. Returns arrive from customers
  2. Sort by product category
  3. Quality inspection
  4. Disposition decision (resell, refurbish, dispose)
  5. Restock or process accordingly

Key Benefits

Operational Efficiency

Automated Sorting:

  • High-speed processing
  • Reduced labor costs
  • Improved accuracy
  • 24/7 operations

Optimized Flow:

  • Minimal handling
  • Reduced dwell time
  • Streamlined processes
  • Better throughput

Cost Reduction

Consolidation Savings:

  • Fuller truck loads
  • Fewer delivery trips
  • Lower fuel costs
  • Reduced emissions

Labor Efficiency:

  • Automation reduces headcount
  • Better productivity
  • Optimized staffing
  • Lower overtime

Network Optimization

Strategic Positioning:

  • Geographic hub placement
  • Service area coverage
  • Transit time reduction
  • Cost-effective routing

Capacity Management:

  • Handle volume spikes
  • Peak season readiness
  • Overflow contingency
  • Scalable operations

Hub Performance Metrics

Throughput Metrics

Volume:

  • Total packages processed
  • Packages per hour
  • Peak capacity utilization
  • Seasonal volume trends

Speed:

  • Average dwell time
  • Sorting time per package
  • Dock turnaround time
  • Dispatch frequency

Quality Metrics

Accuracy:

  • Sorting accuracy rate
  • Mis-sort percentage
  • Damage rate
  • Lost package rate

On-Time Performance:

  • Dispatch adherence
  • Processing within SLA
  • Outbound on-time rate
  • Downstream impact

Cost Metrics

Operational Costs:

  • Cost per package processed
  • Labor cost per package
  • Equipment costs
  • Facility overhead

Efficiency:

  • Labor productivity (packages/hour)
  • Equipment utilization
  • Space utilization
  • Energy efficiency

Integration Patterns

Warehouse Management Systems

Integrate hub operations with WMS platforms.

→ WMS Integration Guide

Automated Sorting Systems

Connect with conveyor and scanning equipment.

→ Sorting Systems Integration

Transportation Management

Sync hub operations with TMS for routing.

→ TMS Integration

API Reference

For detailed API documentation including endpoints, schemas, and examples:

Next Steps


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